The Homeless Management Information System (HMIS) provides homeless service providers throughout San Diego County with a regional collaborative approach to data collection and client management. Our HMIS is managed through "ServicePoint" (by Bowman Systems), a web-based application empowering human services providers, agencies, coalitions, and communities to manage real-time client and services data. The RTFH supports users with help desk, ongoing training, and customization. For more information, please contact us.
ServicePoint features:
- Combines the ease of the internet and the performance of a powerful database
- Protecting client confidentiality by carefully restricting access
- Robust client and referral tracking, case management, agency and program indexing
- An advanced reporting tool to understand and use key data
- Facilitating the secure sharing of data providers to help providers to effectively and efficiently perform client case management
- Data is accessible to all participating homeless service agencies
- User-friendly, requiring a minimum learning curve for data entry and generation of reports
- Program and agency-wide reports are easily produced by agencies
- Providers can record detailed client profiles, assessments, referrals, history, and outcomes
Benefits to Participating Agencies:
- Increased ability to prepare statistical and programmatic reports for funders, boards and other stakeholders
- Saves staff time needed to gather client data, formulate statistics and complete funding reports
- Increased ability to track client outcomes and measure the success of services provided
- Increased ability to work collaboratively and to cooperate with other agencies to achieve meaningful results
- Significantly improves efficiency in delivering and managing services, resulting in tangible cost savings
- Resource savings which would otherwise be incurred if service provider had to create a system on their own