Training Schedule
RTFH training schedule – effective August 2012.
Every 2nd Tuesday of the month at 2 p.m. - New/Refresher training for ServicePoint
- This training includes going through the modules of ServicePoint (Home, ClientPoint, ResourcePoint, ScanPoint, Reports), the workflow for entering clients and their data, and features like Counts Reports and Follow-up Schedule.
Every 3rd Wednesday of month at 10 a.m. - Agency Admin Training
- This training is for users with Agency Admin access. This will go over how to keep your programs up to date, adding users, and password resets.
Every 3rd Thursday of the month at 10 a.m. - New/Refresher training for ServicePoint.
- This training includes going through the modules of ServicePoint (Home, ClientPoint, ResourcePoint, ScanPoint, Reports), the workflow for entering clients and their data, and features like Counts Reports and Follow-up Schedule.
Every 4th Tuesday of the month at 2 p.m. - Report Training
- This training will include: What reports you should run for your program, how to run reports, how to understand reports, Canned Reports, and Report Writer. We will be covering the Advanced Reporting Tool (ART), but you do not have an ART license because we will be going over how to understand those reports.
Please contact Imelda McClendon to RSVP for a training by email: imelda.mcclendon@rtfhsd.org.
NOTE: Space is limited to 8 users so reserve your spot quickly. If you need to cancel your training, please contact Imelda 48 hours prior to your training.
HMIS Help and Support
Additional Files:
User Registration Form
Public Key Infrastructure (PKI)
HUD Tech Standards (March 2010)
HUD APR Tech Note (2006)
If you need assistance, please contact us using the below information:
Click here to e-mail: HelpDesk
Phone: (858) 292-7627 x 20
Fax: (858) 292-7989