The Homeless Management Information System (HMIS) implemented in San Diego is ServicePoint, a web-based application equipping systems of care with the tools necessary to communicate and share data in order to better serve clients and inform regional solutions to ending homelessness. The HMIS Portal is the gateway to all the information, training, and resources CoC members, HMIS participating agencies, and other stakeholders may need to access. The HMIS Portal also provides direct access to the Learning Management System (LMS), an online training resource for RTFH customers, as well as to ServicePoint. Shortcuts to the most accessed documents are below; all other content may be found in the Portal.
The RTFH provides HMIS users with training, customization, and ongoing support. For more information about these services, or to explore becoming an HMIS user, please contact us.
ServicePoint is the Homeless Management Information System used by the San Diego CoC to capture and report on client, project, and system level information regarding homeless services utilization, performance, and outcomes. It may only be accessed by persons who have been pre-approved by RTFH and are either completing or have successfully completed ServicePoint training.
- For more information on how to become a ServicePoint user, click here.
- ServicePoint is device specific and requires the most current PKI be installed on your device in order to function properly. To download and install the most current PKI instructions, click here.
- To login to ServicePoint using your user ID and password, click here.