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HMIS Training and Support

The Regional Task Force’s HMIS Support Team provide HMIS participating agencies and users with training and support. If you are a current HMIS user and you need technical support, your first point-of-contact is your agency’s HMIS administrator. If they have been unable to assist or you are unsure who your agency’s administrator is, please email the HMIS Support Team.

HMIS Training

All new HMIS users must complete New User Training before they can be licensed and log into the HMIS.

Training Updates – Transition to Clarity

Due to the HMIS transition from ServicePoint to Clarity, no new training requests are being accepted at this time for ServicePoint.

Clarity user training sessions are all in-person and there are a number of upcoming Clarity training sessions; see the RTFH Events Calendar for more details.

If you still need to attend a Clarity training session and cannot attend one of the currently scheduled dates, please add your name to the Clarity Training Wait List.  Additional training sessions will be scheduled for users who were not able to make it to the first round of training. As soon as additional training sessions are scheduled, the community will be updated.

Clarity New User Training

After migration to Clarity and initial training sessions in December and early 2019 have been concluded, information on regular training for new users and CES training will be updated and provided to the community.

Keep up-to-date on all Clarity transition questions by viewing and subscribing to the HMIS Transition page.

If you have any questions on training, please email the HMIS Support team.

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