Hello HMIS users,

Since the launch of the new MultiParty Authorization (MPA) today we have gotten a number of great questions.

To help make it easier to answer those questions and deliver to you the most pertinent information, we have created a Frequently Asked Questions (FAQ) page on the HMIS portion of our website specifically for the new MPA.

Please find the FAQ for the New MPA here:

Alternatively, you may copy/paste this URL into your browser:
https://www.rtfhsd.org/new-mpa-faq-and-guidelines/

For some examples of what sort of questions you can find answered on the FAQ, please see below:

• New MPA? What’s that?
• When should we start using the new MPA?
• Where can I find the new MPA?
• How can my client revoke their new MPA?
• If my client doesn’t have a new MPA, should I stop working with them until they do?
• I can’t have clients sign electronically anymore, what’s happening? Is this a bug?

The answers to all of these and more can be found at the link above.

Thank you!
RTFH HMIS Team
support@rtfhsd.org