The Regional Task Force on Homelessness has made a revision to the Community Outreach Standards, in Section 14.3. The updated version (Version 3) is attached – please click here.
The revised Standards clarify that if someone is unable to be contacted for at least 30 days, they should be moved off the caseload, and if they re-engage in the future, and there is space on the caseload, they can be immediately added back to the caseload. However, if the person is off the caseload and inactive for more than 90 days, they will need to be re-enrolled in the Street Outreach program in HMIS.
Additionally, the revision clarifies that at least one contact must be recorded in HMIS each 90-day period to be considered active in the system.