New MPA FAQ and Guidelines

Since the launch of the new MultiParty Authorization (MPA) today we have gotten a number of great questions.

To help make it easier to answer those questions and deliver to you the most pertinent information, we have created a Frequently Asked Questions (FAQ) page on the HMIS portion of our website specifically for the new MPA.

Please find the FAQ for the New MPA here

For some examples of what sort of questions you can find answered on the FAQ, please see below:

• New MPA? What’s that?
• When should we start using the new MPA?
• Where can I find the new MPA?
• How can my client revoke their new MPA?
• If my client doesn’t have a new MPA, should I stop working with them until they do?
• I can’t have clients sign electronically anymore, what’s happening? Is this a bug?

The answers to all of these and more can be found at the link above.

Thank you!
RTFH HMIS Team
support@rtfhsd.org